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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
fikusindigo
New member | Level 2
Hello.
Since yesterday, my Dropbox refuses to sync. The message "Can't establish a secure internet connection" is displayed. I'm running Windows 10, with ESET antivirus. I tried disabling both ESET and Windows defender, as well as setting the proxy setting for Dropbox to No proxy. With no change.
fikusindigo
4 years agoNew member | Level 2
Tried tinkering with everything. Seems my antivirus protection (ESET) has problems with Dropbox. Disabling the SSL protocol in ESET worked for me.
- gerygorenshtein4 years agoExplorer | Level 4
Quick solution that does not involves installing beta client of Dropbox:
Go to ESET Antivirus settings (F5) advanced settings > web and email tab > SSL/TLS > disable "allow SSL/TLS protocol filtering setting" (the first one) > hit okay button.
- glam724 years agoExplorer | Level 4
Man, I don't know how you guys figure this out but I just did this and it seems to have worked!!!!!!!!!!! thank you!!!!!!!!!!!!!
- Mikelone4 years agoHelpful | Level 6
Thanks! Resolved!
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