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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

skxander's avatar
skxander
New member | Level 2

stesso problema!!!!

ReneMo's avatar
ReneMo
Explorer | Level 4
4 years ago

I'm having this same issue as well - never had it before. System clock is fine.

Windows / Dropbox all latest versions. Same problem on 2 different computers with version 111.4.472.

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Thanks for all your updates here everyone!

     

    If you haven't seen the earlier suggestions here, please try installing the beta version of the desktop app from here.

     

    If you're still getting this error with the beta version of the app, and you're running ESET on your computer too, please check out Walter's post here.

     

    Let me know if you have any trouble with this!

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