We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
ashley_ucil
New member | Level 2
My laptops Dropbox app isn't working - the icon is greyed out and it has this error message at the bottom: 'can't establish secure internet connection'.
I've tried un and reinstalling the app and each time it says my laptops dates and time is incorrect. I have checked the date & time in both the general and system settings (via Command Prompt for the second), I've checked the proxy settings in Dropbox, I've tried pausing my antivirus and have checked there's no firewalls blocking it.
I've also tried various Command Prompts and restarted my laptop several times. Has anyone else had this issue?
It was working fine until today unfortunately!
kellygirl
4 years agoExplorer | Level 3
I am having this EXACT problem since last night. I've tried reinstalling multiple times. WTH?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!