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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

michaelb83's avatar
michaelb83
Explorer | Level 3
4 years ago

hi everyone. for the last 2 days my Dell laptop says it cant establish a secure internet connection due to my time and date settings are wrong. i have no idea whats going on as these settings are correct. i have never had this issue before thanks!

    • igiuscal's avatar
      igiuscal
      Helpful | Level 6
      4 years ago

      Here the issue is: dropbox cant establish a secure internet connection

      I've installed last beta version and ow it works.

  • romamia's avatar
    romamia
    Explorer | Level 4
    4 years ago

    Buonasera, da un po di tempo mi viene praticamente impossibile accedere al mio Dropbox dal pc. Sul sito web riesco a collegarmi e la versione della mia app è 111.4.472

    • Dimitri De Rada's avatar
      Dimitri De Rada
      Explorer | Level 4
      4 years ago

      Ho lo stesso problema e la stessa versione. Il problema è inziato dopo l'ultimo aggiornamento di windows.

      • Mauro58's avatar
        Mauro58
        New member | Level 2
        4 years ago

        Ho lo stesso problema anche io, dall'aggiornamento 111.4.472.

        La cosa strana è che il problema è sul desktop, mentre sul portatile finziona tutto perfettamente.

        Ho provato a disattivare eset, ma il problema persiste, aprendo il programma e cliccando sulle preferenze NON vedo neanche l'account.

        Cosa posso fare per risolvere il problema?

        Grazie.

         

        Mauro

    • romamia's avatar
      romamia
      Explorer | Level 4
      4 years ago

      chi puo' aiutarci per favore?

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