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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Hello there gabriel_nemeth, I hope you're well today!

 

Can you let me know if you're also having any issues connecting to the Dropbox website?

 

If you're getting any errors on www.dropbox.com, please send over a screenshot of this.

 

Looking forward to hearing from you!

Ehsan-sobh's avatar
Ehsan-sobh
New member | Level 2
4 years ago

The new version of Dropbox is like this for me, can you help me?

  • mauz's avatar
    mauz
    Explorer | Level 4
    4 years ago

    Ehsan-sobh download the latest beta update, that one is working while they fix

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