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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
Sneaker42
4 years agoHelpful | Level 6
Could we please get an official reply from the customer service?
How is this problem getting resolved?
Does anyone know how to open a customer service ticket?
- WenT4 years agoNew member | Level 2
I have been having the same problem for the past 2 days and have just now opened a technical support ticket via online chat. I gave them the link to this community support thread with all the people who have been having the same problem as me in the past week. Hopefully that will get things fixed by Dropbox soon.
- Double Trouble4 years agoNew member | Level 2Well, I found a workaround,
namely install an older version and make sure that Dropbox cannot access the internet
afterwards and then change all update extensions in the program files folder
and also delete the new update files, now I have the 105 version working !It works for me !
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