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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
vinny1981
5 years agoNew member | Level 2
Carissimi,
da qualche giorno continua a comparire in notifica la dicitura "impossibile stabilire una connessione sicura", un problema insomma che in un certo modo pare sia legato alle impostazioni di data e ora del pc, che tra l'altro ho sincronizzato con l'orario di internet.
Qualcuno ha dei suggerimenti su come risolvere?
Grazei
- Daphne5 years agoDropbox Staff
Ciao vinny1981, spero che tu stia bene oggi!
Puoi farmi sapere quale versione dell'app desktop hai installato sul tuo computer?
Inoltre, hai problemi a connetterti al sito web di Dropbox?
Fammi sapere e possiamo partire da lì!
-----
Hello vinny1981, I hope you're well today!
Can you let me know which version of the desktop app you have installed on your computer?
Also, do you have any issues connecting to the Dropbox website?
Let me know and we can go from there!
- Fefeo4 years agoNew member | Level 2
Cia a tutti
ho lo stesso problema da questa mattina non riesco più a sincronizzare Dropbox vers. 111.4.472 mi dice impossibile stabilire una connessione sicura. Riesco ad entrare sul sito dropbox.com senza problemi. Mi ha dato anche un errore di data e ora. Se vado sulle impostazioni del programma e vado su Sincronizzazione selettiva mi da erroreSpero possa bastare per capire cosa succede, grazie
Fefeo
- Sneaker424 years agoHelpful | Level 6
Prova la beta menzionata qui. Ha funzionato per me. La versione 111.4.472 non funziona.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
(Google translated)
- Paul24684 years agoExplorer | Level 3
Hi There
I'm have the same issue, Can you please get in contact with me. The user pc is on windows 7
- Martin D.224 years agoHelpful | Level 6
Desktop version is 111.4.472 ... as it says in the subject line
I am able to access the Dropbox web site and see my files
- ifigares4 years agoExplorer | Level 3
Hi!
Also have the same problem.
Cannot establish a secure connection after dropbox update to 111.4.472Unistalled and installed again, same thing.- Daphne4 years agoDropbox Staff
Thanks for all your posts here, happy to see you all helping out those new to the thread too!
If you haven't already, Francisgo, butnothing and ifigares, please try installing the latest beta version from here, to see if that does the trick.
If not, please let me know if you happen to be running ESET on your device too.
Herman66, Ik heb je bericht hier ook verplaatst, omdat je hetzelfde probleem ondervindt. Probeer de bètaversie van de app vanaf hier en laat me weten of dat helpt.
(@Herman66,I also moved your post here, as you're having the same issue. Please try the beta version of the app from here, and let me know if that helps.)
Donna7752, this will only take affect on the computer that's having the issue, it won't make any changes to the other devices.
As always, I'm here if you have any questions!
- Donna77524 years agoHelpful | Level 5
Thanks a lot, Daphne.
I haven't attempted the Beta version yet, but I do have ESET NOD 32 installed. Is there something I can do to correct whatever this antivirus may be doing to block connection to DB?
Also: will this problem be corrected in the next release and how long will it be before it comes out? Having DB working on other devices means It's not totally urgent for me.
- skxander4 years agoNew member | Level 2
stesso problema!!!!
- ReneMo4 years agoExplorer | Level 4
I'm having this same issue as well - never had it before. System clock is fine.
Windows / Dropbox all latest versions. Same problem on 2 different computers with version 111.4.472.
- Daphne4 years agoDropbox Staff
Thanks for all your updates here everyone!
If you haven't seen the earlier suggestions here, please try installing the beta version of the desktop app from here.
If you're still getting this error with the beta version of the app, and you're running ESET on your computer too, please check out Walter's post here.
Let me know if you have any trouble with this!
- APmobile4 years agoHelpful | Level 5
Anche io ho lo stesso problema. Ho provato a disinstallare e reinstallare Dropbox ma ora non mi fa nemmeno accedere a dropbox dal pannello dell'applicazione.
- brunol494 years agoExplorer | Level 4
Lo stesso problema sul mio PC con NOD32 risolto leggendo qui
https://forum.eset.com/topic/26665-issue-after-installing-latest-version-of-dropbox-1114472/
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