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Forum Discussion
Cannot delete PC Backup because Dropbox Backup Beta is blank
I have a PC backup I wish to modify or delete.
I can go to https://www.dropbox.com/backups/PC but when whenever I try to make any change it wants to open the Dropbox app.
That would be fine but when I go to the Dropbox app, then the Backup tab, then click the Manage Backups button it opens Dropbox Backup Beta and that is blank without any backups to manage.
After many restarts and just patients (waiting 24 hours) the backup has now appeared in the Dropbox Backups Beta app.
The browser had nothing to do with it.
- Walter
Dropbox Staff
Hey Mark_Jepson, sorry to hear you're having issues with this.
Can you try another browser to access your backups page and delete your backup from there?
Let me know how it goes!
After many restarts and just patients (waiting 24 hours) the backup has now appeared in the Dropbox Backups Beta app.
The browser had nothing to do with it.
- Walter
I see now, thanks for the update, Mark.
Let us know if anything else comes up!
