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Mark_Jepson's avatar
Mark_Jepson
Helpful | Level 6
2 years ago

Cannot delete PC Backup because Dropbox Backup Beta is blank

I have a PC backup I wish to modify or delete.   I can go to https://www.dropbox.com/backups/PC but when whenever I try to make any change it wants to open the Dropbox app.   That would be fine b...
Delete
Dropbox Backup
  • Mark_Jepson's avatar
    Mark_Jepson
    2 years ago

    After many restarts and just patients (waiting 24 hours) the backup has now appeared in the Dropbox Backups Beta app.

     

    The browser had nothing to do with it.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Mark_Jepson, sorry to hear you're having issues with this.

 

Can you try another browser to access your backups page and delete your backup from there?

 

Let me know how it goes!

  • Mark_Jepson's avatar
    Mark_Jepson
    Helpful | Level 6
    2 years ago

    After many restarts and just patients (waiting 24 hours) the backup has now appeared in the Dropbox Backups Beta app.

     

    The browser had nothing to do with it.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      I see now, thanks for the update, Mark.

       

      Let us know if anything else comes up!

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