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Forum Discussion

Cyber2022's avatar
Cyber2022
New member | Level 2
3 years ago

cannot click dropbox icon on taskbar

Since updating to latest Window 11 (version:  22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click. I tried unstall & re-install the desktop app but it still cannot click. Show as belo...
Desktop
Dropbox Plus
Error Messages
Windows
  • danchitnis's avatar
    danchitnis
    2 years ago

    The problem is now fixed with Windows 11 Insider Preview (10.0.22623.1028). Thanks for your support and follow-up.

danchitnis's avatar
danchitnis
Helpful | Level 6

Marty74 and Max B. I was also confused by your email support response. Your colleague who emailed me said it is not supported and terminated the discussion, while here in the forum, we have some good progress!

 

Speaking for myself, I am aware of the risks of using Beta and Dev versions, but we are all testers, and overall, it benefits Dropbox, Microsoft and users. I am happy that you are discussing this bug with Microsoft engineers.

danchitnis's avatar
danchitnis
Helpful | Level 6
2 years ago

The problem is now fixed with Windows 11 Insider Preview (10.0.22623.1028). Thanks for your support and follow-up.

  • Marty74's avatar
    Marty74
    Helpful | Level 6
    2 years ago

    Issue solved on my side as well (for now lol) 🙂

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey danchitnis, thanks for the update here, I'm happy to see that the issue was resolved for you.

     

    Is anyone else still having an issue with this? 

     

    If so, don't hesitate to let us know.

  • CGM's avatar
    CGM
    Explorer | Level 3
    2 years ago

    Same here. So far so good.

    Thanks

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