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Forum Discussion

Cyber2022's avatar
Cyber2022
New member | Level 2
3 years ago

cannot click dropbox icon on taskbar

Since updating to latest Window 11 (version:  22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click. I tried unstall & re-install the desktop app but it still cannot click. Show as belo...
Desktop
Dropbox Plus
Error Messages
Windows
  • danchitnis's avatar
    danchitnis
    2 years ago

    The problem is now fixed with Windows 11 Insider Preview (10.0.22623.1028). Thanks for your support and follow-up.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

HI everyone, do you happen to have any second monitors attached to your devices, or any custom resolution or DPI settings on your devices?

Blaine Z.'s avatar
Blaine Z.
Explorer | Level 3
3 years ago

I have a 2nd monitor attached.  It is via the HDMI port. 

  • Blaine Z.'s avatar
    Blaine Z.
    Explorer | Level 3
    3 years ago

    Is there any update from Dropbox side on this?  This is a major inconvenience I would like to rectify ASAP.  Thanks,

    • crisorlandobr's avatar
      crisorlandobr
      Explorer | Level 4
      3 years ago

      Again, no answer from devs or official support

       

       

      So: If dropbox does not fix this, I will move to onedrive 

      • Marty74's avatar
        Marty74
        Helpful | Level 6
        3 years ago

        same issue. can't click on the dropbox icon in the taskbar

         

        Windows 11 insider preview last beta. 22H2 22623.875. 100 Dpi, no second screen attached. is this issue related to the insider beta, or it's happen too on Windows 11 ?

        dropxbox work when using explorer from windows fortunatly.

         

        it doesn't  work in other menus, not present at all, like in my file manager software Directory Opus.

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