We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DougLind's avatar
DougLind
Helpful | Level 5
2 years ago

Can no longer pause the sync process.

I am running v166.4.2920 on Win 10 using Chrome. I can no longer pause the file sync process because the choice to do so is no longer available. When I click on the taskbar icon, it shows a list of files under Activity, and another list of files under Sync History. The old submenu seems to have completely disappeared.  Hovering doesn't trigger anything either. What to do?

 

Thanks,

DJL

  • Interesting thought. I zoomed the screen on and out with no joy.
    However, I performed yet another reboot , and then it straightened out.
    Go figure.

    Thanks for your help.
    DJL
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    DougLind wrote:

    I can no longer pause the file sync process because the choice to do so is no longer available.


    Click the status of your sync and it should open a menu to pause syncing.

     

     

    • DougLind's avatar
      DougLind
      Helpful | Level 5

      Sorry, but this is what I see:

      There is nothing more.

      • DougLind's avatar
        DougLind
        Helpful | Level 5

        I should have also added that I used to see what you displayed in your response.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!