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Forum Discussion
faustino1
6 years agoExplorer | Level 4
Avast blocks opening Dropbox Web site from the application
When trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).
It happens also when trying to reach Dropbox from t...
- 6 years ago
Hey again Debby M., thanks for nudging us here.
As Rich mentioned previously, this is a false positive. This can occur when an application is incorrectly flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus software.
In any case, rest assured, the official Dropbox desktop app isn't a phishing attempt and our team is further looking into this matter.
If you have any other concerns, we are always here to assist. Hope this helps to some extent!
PoloMaol
New member | Level 2
Since this morning I get a phishing warning every time i try to open dropbox from menu. I have uninstalled and reinstalled, run avast, and nothing changed. It opens fine from my browser. What is happening ? How do i deal with this ?th this ?
DB_User31
6 years agoExplorer | Level 4
I have the same problem on my MAC. I contacted Avast. Their conclusion is that the link Dropbox provides in the app is a malicious link. They assured me that my computer is fine and I should use my browser, instead of the link, to access Dropbox.com. They also advised me to contact Dropbox. Which I tried, but they do not have phone support - just that ridiculous bot. All it did was arrange for an e-mail contact which could take up to 72 hours. That is not what I would call quality customer support!
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