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Avast blocks opening Dropbox Web site from the application
When trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).
It happens also when trying to reach Dropbox from t...
Hey again Debby M., thanks for nudging us here.
As Rich mentioned previously, this is a false positive. This can occur when an application is incorrectly flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus software.
In any case, rest assured, the official Dropbox desktop app isn't a phishing attempt and our team is further looking into this matter.
If you have any other concerns, we are always here to assist. Hope this helps to some extent!
Solution, please.
Similar problem that RonStar19 relates:
"when opening dropbox.com through the dropbox icon Avast gives a warning about a phishing file. Dropbox.com will not open. I tried this on 3 computers. Every attempt give a different filename. The treat stayes the same: HTML:PhisingDpx-CS[Phish]. There is no warning when opening dropbox.com through the browser".
My system is Windows 7.
Same question:
"Is this a phishing file in the dropbox app? Is it a false warning by Avast?"
Thanks.
I am getting the same from Avast, on Mac Catalina 10.15.1
Only started two days, possibly with installation of 10.15.1
Since this morning I get a phishing warning every time i try to open dropbox from menu. I have uninstalled and reinstalled, run avast, and nothing changed. It opens fine from my browser. What is happening ? How do i deal with this ?th this ?
I have the same problem on my MAC. I contacted Avast. Their conclusion is that the link Dropbox provides in the app is a malicious link. They assured me that my computer is fine and I should use my browser, instead of the link, to access Dropbox.com. They also advised me to contact Dropbox. Which I tried, but they do not have phone support - just that ridiculous bot. All it did was arrange for an e-mail contact which could take up to 72 hours. That is not what I would call quality customer support!
same issue ..
need a solution
same issue here...
when opening dropbox.com through the dropbox icon Avast gives a warning about a phishing file. Dropbox.com will not open. I tried this on 3 computers. Every attempt give a different filename. The treat stayes the same: HTML:PhisingDpx-CS[Phish]. There is no warning when opening dropbox.com through the browser.
System: Windows 10 / dropbox version 84.4.170 / Avast free version 19.8.2393 - 18.8.4793.544.
Is this a phishing file in the dropbox app? Is it a false warning by Avast?
Same issue on Mac OS
Dropbox: v85.3.138
Avast: v14.2 - Virus definitions: 19110302
Mac OS: 10.14.6This is ridiculous. Dropbox's answer is disingenuous (I am trying to be gentle here). The point is not whether the infected file comes from Dropbox's website, but whether it is generated by Dropbox's local application. I quote:
That file isn't from the Dropbox website. When you use the icon in the Dropbox app to visit the website, the app directs you to a locally generated HMTL file which then redirects to the Dropbox website.A "locally generated file redirecting to the Dropbox website" is generated by WHICH PROGRAM, if not by the Dropbox local application? That's the key issue. If the app itself is compromised, Dropbox is criminally negligent not to warn its customer base about it. The simplest explanation is that either the Dropbox site or the Dropbox app has been compromised; either the Dropbox access page contains a phishing program, or the link to it has been modified so that it downloads a phishing program. If neither the app nor the website are the real origin of the phishing file, then one needs to postulate a Mac process which would hijack specifically the link between the Dropbox app and the Dropbox website, on various computer systems, and nothing else that Avast can see. I am not a tech person, but logically I don't quite understand how this turkey can fly without the dropbox local app being involved in some way.
And whatever the solution, I don't see why we should turn Avast off so as to bypass the warning. Avast flags a phishing program, which is not something to be taken lightly. I am willing not to jump to conclusions only if Dropbox offers another suggestion. But the answer given to Debby M. as per her post above is beyond dumb. We are supposed not to block our computer from downloading a flagged phishing program? Seriously??? That's not support, that's sabotage...
I will give Dropbox another 48 hours. But if nothing happens, I will just erase my account and go to some other cloud service. With regret, because it was a nice little app.
Same problem!
Can't access my Dropbox online account. Whenever I try to open a file, my antivirus (AVG, Mac OS) shows the message: "We've moved dbxlv8meh35h.html in our Quarantine because it was infected with HTML: Phishing Dpx-Cs [PHIS]."
As we have different kinds of virus programs - it seems obvious that the problem is not in the virus program - but in dropbox itself..... So please dropbox !!!! get on the line here..
Same problem with my online account + I can not open my excel files from my offline dropbox account.
I believe the dropbox system was recently updated ?Same problem. Advice would be appreciated. File is called HTML:PhisingDpx-CS[Phish].
Not very encouraging name. Is this dropbox? Is it a false alarm?
