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Forum Discussion

WonderingAboutThat's avatar
WonderingAboutThat
Helpful | Level 6
2 years ago

After removing dropbox from my Mac, it still appears in "login" items. Help?

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files a...
Desktop
Mac
Uninstall
  • BCW_HW's avatar
    BCW_HW
    5 months ago

    Thank you so much!! This terminal command

    cd ~/Library/LaunchAgents
rm com.dropbox.DropboxMacUpdate.agent.plist

    finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!

dbfsitot's avatar
dbfsitot
New member | Level 2

I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.

dbfsitot's avatar
dbfsitot
New member | Level 2
2 years ago

I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.

  • WonderingAboutThat's avatar
    WonderingAboutThat
    Helpful | Level 6
    2 years ago

    Here is what worked for me, restart in safe mode, then shut down the computer and turn it back on in normal mode (that's what an apple advisor suggested). That stopped the notification from popping up anymore. I still have Dropbox listed in "Allow in the Background" in "Login Items" and neither apple support or dropbox support have been able to figure out how to remove it (and I've contacted multiple people from each support team). 

     

    Good luck! 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi @eaddiaz, when you performed the advanced reinstallation, without reinstalling, did you get any error messages at all?

    • dbfsitot's avatar
      dbfsitot
      New member | Level 2
      2 years ago

      No I didn't get any error messages.

      • Emmet's avatar
        Emmet
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hi @eaddiaz ,

         

        We’d like to check what’s going on here, would you mind if we reached out to the email associated with your community profile to look into this further?

         

        Thank you! 

        Dropbox Community Team

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