It’s great that we’ve now ruled out this being attributed to a syncing issue, so let’s follow a different path towards resolution jakryk.
Taking it from where we’ve already left off, it looks like you’ve been able to locate the Dropbox icon, Dropbox is syncing your files across devices & the issue primarily lies on the pop-up message you’re seeing upon connecting your phone, where your option wouldn’t stick. Please let me know if I’ve missed anything along the way.
Just as a brief follow-up to Elixir's pointers, kindly note that if you’re working on a Windows 10 device, you should be able to disable Camera Uploads by changing your Autoplay settings, as below:
• Click the Dropbox icon in the system tray at the bottom right of your screen and then click on the right hand side of your profile picture in the Notifications panel.
• Select "Preferences" & then Select the “Import” tab.
• In the window that appears, click on "Change AutoPlay Settings".
• In the AutoPlay settings, scroll down and choose the camera you want to change settings for. It will likely have "Import pictures and video using Dropbox" as the default.
• Click on the drop-down menu and change the option accordingly.
Please let me know if you had adjusted this setting previously &/or the results &I'll follow-up with you soon. Thnks again for keeping in touch with us!
