You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JPassioninc24
2 months agoExplorer | Level 4
'Your account is running out of storage' after trying to open a colleague's folder
How to fix this? My account is saying Your account is running out of storage when I tried to open a folder from my colleague
Jay
2 months agoDropbox Staff
Hi JPassioninc24, thanks for bringing this to our attention.
Are you trying to add a shared folder to your account?
Does the folder have more data than your quota allowance, since shared folders do take up space on your own account?
This will help me to assist further!
- JPassioninc242 months agoExplorer | Level 4
Hi Jay, thanks for the response! My colleague send me an invite so I can add files to our company dropbox.
- Jay2 months agoDropbox Staff
Was this an invite to a shared folder, or join a Dropbox team?
Could you attach a screenshot showing this invite, while hiding any personal names?
- JPassioninc242 months agoExplorer | Level 4
Here is the screenshot
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!