We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Quota
263 TopicsGetting a "you're out of space" email notification
I keep getting emails and notifications claiming that I've reached my 2gb storage limit. Upon checking the contents of my dropbox account, the files total up to just over 3mb. So, Dropbox, what the hell kind of scam are you running here?804Views0likes5CommentsMy earned free space for some referrals was not credited
Hello Everyone, I frequently invite friends and family to join Dropbox, and as a Computer expert, I personally spent time ensuring their invitations were accepted hence i accepted the invitations myself. I also installed the Dropbox desktop app and mobile apps for document scanning (I'm an avid Dropbox advocate for document management and always shared with people how dropbox helped me). However, when reviewing the status of my referrals, the information appears incorrect as the invitation were accepted and desktop apps installed, all by myself. This issue has been ongoing for years, and though I’ve overlooked it in the past, I now feel compelled to address it and pray my referral space be credited as earned. Could you please assist in resolving this matter? I hope Dropbox credits me the space for these people i invited and managed the installations myself hence i was very sure the invitations were accepted. i 28/12/2021 s 31/8/2023 o 3/9/2023 k 19/9/2024 I invited these people and personally and assist them accepted the invitations myself, installed and set up their dropbox accounts and teach them how to use Dropbox to scan documents but the displayed status are not corresponding and no space of 500MB each were given to me. Please can you help me? Ofcourse there are other invitation where my 500MB were credited, these are not part of this complain 🙂 Thank you in advance for your time and support. Best regards, LinusSolved589Views0likes7CommentsGetting a 'not enough Dropbox space' error, when I have plenty of space
Everyday I get this (see screenshot) onMac Os when connecting any device to sync photos."Not enough dropbox space" - Mac - But I have PLENTY of space.. and I see it on both of my macs but not my iphone (which indicates to me a poorly written client on mac). Resolution: sign out and sign in again.. but that means setting up my profile again each time, choosing locations, and closing badges, and so on and so on - and this take a lot of time.. What's the real fix or workaround here? And why haven't dropbox fixed it. Why on earth would I buy an upgraded plan when something as simple as this fails to function correctly.. Other tests I've tried: complete uninstall / reinstall.Solved7.5KViews1like56CommentsHow can I leave a shared folder to free up space?
Help I don't use dropbox and I find it complicated and confusing so apologies if this seems obvious A client added me to their shared folders, now I have no space I deleted the folders and the client rang me and said all his files had disappeared, they are back now but I have no space and daren't delete the folders I have another client who wants to share his dropbox with me but my dropbox is full, I dont want to pay to upgrade as I hate using dropbox All I want to do is free space without deleting everyones folders Can anyone helpSolved6.5KViews0likes6CommentsEmail telling me I'm out of space and syncing has stoped, but I'm not.
I keep getting an email every few days telling me I'm out of space and syncing has stoped, but I'm not, and it hasn't. Dropbox works as normal, but I keep getting the e-mails. What gives? Screenshot of space remaining in my profile: Screenshot of e-mail: The e-mail is genuine and not, like I first thought given I know I'm not out of storage, a scam. Links go to the proper dropbox domain etc. What gives? Thanks, Ben.643Views0likes11CommentsI can't find my settings in order to send a referral to a friend
I have the basic plan, so can't run this issue by support. I want to refer a friend for more storage space.I'm pretty sure I do not have a "team" account, which I understand makes one ineligible to refer a friend and get additional storage. When I go to my avatar, there are no "settings" in the menu and thus no option to "refer a friend." Rather, I get "preferences" in leiu of "settings" and no ability to refer a friend. I think I've clicked everywhere to see if there is a work-around, but I can't find anything, and again can't ask dropbox support. Ideas? Thanks.129Views0likes1CommentAccount is not full but it says I need to upgrade to add files
Hi guys, Seen the threads on this but still don't have a solution. I am using only 0.9GB of my 2GB but when I try to drop files in it says I need to upgrade. I also have adequate space on my laptop drive (not much - 10GB only for the moment but that's more than enough for the files) Thanks for your help in advance R154Views0likes2CommentsHow to do I free up quota on my Dropbox account?
How do I move files off dropbox when my dropbox is full? If I try to move, copy, etc., it stops me since my box is full and asks me to increase my storage. If I am taking files out of storage, I won't need more storage. Is this a bug?239Views0likes1Comment