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28 TopicsI can't find my settings in order to send a referral to a friend
I have the basic plan, so can't run this issue by support. I want to refer a friend for more storage space.I'm pretty sure I do not have a "team" account, which I understand makes one ineligible to refer a friend and get additional storage. When I go to my avatar, there are no "settings" in the menu and thus no option to "refer a friend." Rather, I get "preferences" in leiu of "settings" and no ability to refer a friend. I think I've clicked everywhere to see if there is a work-around, but I can't find anything, and again can't ask dropbox support. Ideas? Thanks.129Views0likes1CommentHow can I check which files take up more space on my Dropbox account?
How to check which files ar the biggest on my drop box? Because I have there only some texts files about 250Kb and i see info about reaching my 2GB of space. But I do not know how it is possible. No files in trash.193Views0likes1CommentData Loss After PC Factory Reset
Hello - Recently, I reset my computer to factory settings due to a suspicion of hacking. As a result, I had to format my drives, including one that was linked to Dropbox. Before the reset, I checked and believed that the files on this drive had been backed up to Dropbox. However, upon looking today, it appears I have lost a significant amount of critical content; only one file remains in the folder. I am reaching out to see if there is any possibility for Dropbox to recover these files. I would greatly appreciate any assistance or guidance, as these files are of significant importance to me.348Views0likes7CommentsI need to know how to check for my folder size or amount of files.
I just realized there's no folder information on the website or phone app in my current plan, which is Professional. I think a basic information folder should be available, I shouldn't need to upgrade for something so basic as knowing the folder size and amount of files. Please consider this since doesn't make any sense that I have access to AI tools but not SO basic information. Thanks.Solved656Views0likes4CommentsCalculate all folder sizes
How do I calculate the size of multiple folders at once? I'm trying to find the largest folders on my Dropbox, so I can delete them. I'd like to calculate the file size of all folders on my account. I can calculate the folder sizes one by one following the directions in this forum, but when I select multiple folders, the "calculate size" option is no longer available. thanks!Solved9KViews2likes19CommentsHow to calculate folder size of a "root" folder on the website
In the left-most pane I have "All Files" selected. Below that is a list of what I describe as "root folders" on Dropbox. How do I determine the size of a root folder? I understand that if it contains subfolders, that I can check-mark those subfolders the choose "calculate size". But if it contains just files, what is the method? <------- I ticked the "select all" box, and it shows you the number of files selected, but not the total size. I clicked the ellipsis beside "shar/download/delete" and "i" info, but the info pane shows nothing helpful.1.5KViews1like7CommentsIf I'm logged in via browser does it affect hard drive space?
On my new laptop I installed the Dropbox app and found that my HDD space was in the red, I uninstalled it and find the HDD space is changing, but not by much (I have around 90Gb on Dropbox). I then login to Dropbox via the browser and wonder if that is what's causing my HDD space to go in the red? Can anyone help?Solved4.2KViews0likes17Comments