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Fairsarae's avatar
Fairsarae
Helpful | Level 6
2 years ago

view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and D...
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  • JasonSilverDBX's avatar
    JasonSilverDBX
    9 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  We've heard your concerns, and after careful consideration, we've decided to remove this feature.  This change will be implemented within the next couple of days by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
otterandmoth's avatar
otterandmoth
New member | Level 2

As someone that is testing out Dropbox for use when sharing out digital products, I'm disappointed that this issue of "join folder" has been ongoing since October without any real follow up from support other than the "solution" which really isn't. I've followed the guides, I've adjusted and tweaked every possible share and manage setting and nothing changes. 
Now I am only using the free version as I wanted to run through some test scenarios, so I thought maybe it was some of the limits the free account has in regards to setting changes, but it appears even those with paid accounts have this issue. Hopefully Dropbox will acknowledge the concern and work on a proper resolution soon.

Fairsarae's avatar
Fairsarae
Helpful | Level 6
10 months ago
otterandmoth I’m using Google Drive for sharing digital products now. It’s not integrated into my workflow like it was with Dropbox, but it’s a better option, now, in my opinion.

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