We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Fairsarae's avatar
Fairsarae
Helpful | Level 6
2 years ago

view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and D...
FAQ
Share
Shared Links
  • JasonSilverDBX's avatar
    JasonSilverDBX
    9 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  We've heard your concerns, and after careful consideration, we've decided to remove this feature.  This change will be implemented within the next couple of days by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
janice259's avatar
janice259
Helpful | Level 6
I think this change makes it very confusing for the recipient of the link. I have never had this issue until the past month. Now I keep getting emails that so and so wants to join your folder. For how Dropbox has it set up now, it makes the recipient think they have join the folder in order to get the file(s), but really they don't have to if they just want to download the files. Maybe Dropbox needs to make it more clear that joining a folder is just an option and not mandatory.
Fairsarae's avatar
Fairsarae
Helpful | Level 6
2 years ago
Janice259, exactly. I’m so confused on the other ways suggested too; I just want to be able to grab the Dropbox link from the folder and go. I’m thinking maybe putting in large capital letters on the link download page IGNORE JOIN FOLDER. My workflow was so efficient before this change.
  • janice259's avatar
    janice259
    Helpful | Level 6
    2 years ago

    Exactly. Now when the person clicks on the link, the "Join Folder" is highlighted in blue and it tricks them into thinking they have to join the folder in order to get the file, when all they need to do it is download it.

    I wish Dropbox would make a change to this as I am tired of getting "requests to join my folder" emails!

    • Fairsarae's avatar
      Fairsarae
      Helpful | Level 6
      2 years ago

      janice259

      What happens if we just ignore those emails, those **bleep** requests to join folder? I can't stand them either.

      • Kommandant86's avatar
        Kommandant86
        Helpful | Level 6
        2 years ago

        I have exactly the same problem. The new Link architecture or this new change is simply not good and completely disrupts my years-long workflow.

        I used to receive all of my orders (music studio) through Dropbox and would always copy the data to my Dropbox. This is no longer possible in the iOS app. I no longer see any option to copy the data after receiving the link via WhatsApp or email.

        At the same time, people are constantly joining my folders - I DON'T WANT THAT! I just want to share a link without someone having to join.

        Please revert this change. This is just really bad and not worth the 160 euros a year. I'm actually a Dropbox fan, but this is just not acceptable.

        I'm very, very frustrated about this "update." Why does everything always have to be made worse?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!