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Forum Discussion

Fairsarae's avatar
Fairsarae
Helpful | Level 6
2 years ago

view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and D...
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  • JasonSilverDBX's avatar
    JasonSilverDBX
    9 months ago
    🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯
     
    We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  We've heard your concerns, and after careful consideration, we've decided to remove this feature.  This change will be implemented within the next couple of days by mid March.
     
    Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
     
    Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
JasonSilverDBX's avatar
JasonSilverDBX
Icon for Dropbox Product Manager rankDropbox Product Manager

Hi Fairsarae, 

 

I am a Product Manager for Sharing here at Dropbox, and I'm sorry the recent change we've made to Folder Links with View Only access have been driving you crazy!  This is certainly not what we intended.  There is another recent forum post where I address this in a bit more detail, along with a suggestion involving Dropbox Transfer.  

 

Jay could we consolidate this thread with this other one in progress here?

 

Fairsarae take a look at my latest response there and let me know your thoughts?

janice259's avatar
janice259
Helpful | Level 6
2 years ago
I think this change makes it very confusing for the recipient of the link. I have never had this issue until the past month. Now I keep getting emails that so and so wants to join your folder. For how Dropbox has it set up now, it makes the recipient think they have join the folder in order to get the file(s), but really they don't have to if they just want to download the files. Maybe Dropbox needs to make it more clear that joining a folder is just an option and not mandatory.
  • Fairsarae's avatar
    Fairsarae
    Helpful | Level 6
    2 years ago
    Janice259, exactly. I’m so confused on the other ways suggested too; I just want to be able to grab the Dropbox link from the folder and go. I’m thinking maybe putting in large capital letters on the link download page IGNORE JOIN FOLDER. My workflow was so efficient before this change.
    • janice259's avatar
      janice259
      Helpful | Level 6
      2 years ago

      Exactly. Now when the person clicks on the link, the "Join Folder" is highlighted in blue and it tricks them into thinking they have to join the folder in order to get the file, when all they need to do it is download it.

      I wish Dropbox would make a change to this as I am tired of getting "requests to join my folder" emails!

      • Fairsarae's avatar
        Fairsarae
        Helpful | Level 6
        2 years ago

        janice259

        What happens if we just ignore those emails, those **bleep** requests to join folder? I can't stand them either.

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