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DebraV's avatar
DebraV
Helpful | Level 6
3 months ago

The option to create shared links is missing from my Windows context menu.

Hi

I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links.

One of the responses talks about the 15 layers in windows and the need to move the dropbox files up.  I wasn't clear on how to do this and was worried about what might happen.

[removed per Community Guidelines]

Can anyone give me a 'simple' remedy to this problem. Not that tech savvy!

Thank you!

Desktop
Share
Shared Links
Windows
  • Nancy's avatar
    Nancy
    3 months ago

    Welcome back to the forum, DebraV!

     

    Is it just the option to create shared links on the Dropbox app that’s missing from your computer? Are you seeing other Dropbox options besides this one? 

     

    If nothing shows in general, is it possible you had a recent OS update on your device?

     

    Finally, what’s the syncing status and app version of your desktop app?

     

    Let me know and we’ll go from there.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Welcome back to the forum, DebraV!

     

    Is it just the option to create shared links on the Dropbox app that’s missing from your computer? Are you seeing other Dropbox options besides this one? 

     

    If nothing shows in general, is it possible you had a recent OS update on your device?

     

    Finally, what’s the syncing status and app version of your desktop app?

     

    Let me know and we’ll go from there.

    • DebraV's avatar
      DebraV
      Helpful | Level 6
      3 months ago

      Hi Nancy

      Thanks for the response. All good, it has come back so all working as needed! 

      cheers

      Debbie

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        That’s great, Debbie! I’ll be here, if you need something else.

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