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fingolfin78's avatar
fingolfin78
Explorer | Level 3
2 years ago

Sharing activity suspended

Hi,  when I try to share a folder, I receve a similar message: "Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of S...
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fingolfin78's avatar
fingolfin78
Explorer | Level 3
2 years ago

Thank you very much for your answer, @Rich.

I tried to search into the support page, but I only found chatbox and community.

Is there any other way to contact them?

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey fingolfin78, sorry to jump in here, but would it be OK if we reached out via email to have a further look internally? 

    • fingolfin78's avatar
      fingolfin78
      Explorer | Level 3
      2 years ago

      @Walter: It would be really appreciated.

      Thank you

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi fingolfin78, I've created a ticket for you, please could you reply to it when you get a chance!

  • filippotutone's avatar
    filippotutone
    Explorer | Level 3
    2 years ago
    Salve,

    Anch’io non posso più condividere le cartelle, per violazione di privacy e altro, qualcuno può aiutarmi per favore?
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Ciao filippotutone, vediamo insieme cosa possiamo trovare a riguardo!

       

      In base all'errore che hai ricevuto, sembra che la tua capacità di condivisione potrebbe essere stata temporaneamente sospesa. Puoi trovare ulteriori informazioni in questo articolo del Centro assistenza.

       

      Di recente hai condiviso un collegamento che potrebbe essere stato scaricato più volte o un file di grandi dimensioni?

       

      Questo mi aiuterà ad assisterti ulteriormente!

       

      --

       

      Hi filippotutone, let's see what we can find together on this!

       

      Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

       

      Have you recently shared a link which could have been downloaded many times, or to a large file?

       

      This will help me to assist further!

      • filippotutone's avatar
        filippotutone
        Explorer | Level 3
        2 years ago

        No, niente di tutto ciò....

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