Sharing is currently suspended

Hi Jay,

Thanks for reaching out so quickly.

I am currently on Dropbox Basic plan, I have seen this page but I am not sure if anything applies to me here

• One of your files may contain malware
  • I used to have a personal backup here from years ago, if there is anything which registered as a potential malware, this should either be removed already or please kindly let me know what is considered as a malware
    
    
• You may have exceeded your bandwidth limit
  • Unlikely, Dropbox account was stagnating for a long time and I don't have any popular shared folders which would still be downloaded to this day and cause any bandwidth.
• You may have reached the number of invites you can send per day
  • This was attempt to do a first share since forever
    
    
• One of your files may be subject to a copyright complaint
  • To my knowledge there should be none, but if there is, please kindly point me to it
    
    
• One of your files may contain malicious content
  • What constitutes as malicious content? To my understand there should be none now.

Would appreciate if a member of a staff can take a look into my account, I am happy to resolve any concerns or flags there is with my account.

Hello!

I have the same problem: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

Please help

Thanks for letting us know, semada.

Can we send you an email, to investigate further?

You need to contact support via www.dropbox.com/support and ask for assistance. 

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El1teZombiezHD wrote:

Hello,

 

I too have had this issue pop up and i'm unsure why. 

Any ideas how I can get some support??

 

Thanks

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www.dropbox.com/support.