You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
taylorGroup
2 months agoNew member | Level 2
Why has my sharing been interrupted on my account?
I am getting the following message when I try to share a specific folder
Can’t share file
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sha...
Jay
2 months agoDropbox Staff
Hi taylorGroup, thanks for bringing this to our attention.
Have you recently tried to share any files that could contain malware, even if they weren't in that folder?
This will help me to assist further!
- zdrauna10 days agoNew member | Level 2
I'm experiencing the exact same issue. Hadn't used my Dropbox account in years. Yesterday I had the need to share a file through it and couldn't due to:
Can’t share file
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
Have no idea of how I may have violated the Terms.
Any advice?
- Mark10 days agoSuper User II
zdrauna wrote:
Have no idea of how I may have violated the Terms.
Any advice?
Log a ticket via www.dropbox.com/support and ask for help
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!