We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

terra1983's avatar
terra1983
Collaborator | Level 8
4 years ago

Please don't block me from generating a link for a file that hasn't finished uploading

A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading.  ...
Desktop
Share
Shared Links
Sync
  • jstdbx's avatar
    jstdbx
    2 years ago

    Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know. 

     

    It will be especially helpful if you can also tell us:

    * What version of Dropbox you're using: Dropbox Windows, Mac, or Web

    * The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" ) 

funwin's avatar
funwin
Helpful | Level 6

When you right click on a file that's uploading to 'Copy Dropbox Link' it used to work. It worked for years. Now getting Couldn't Copy Link /path/not_found/.

 

I know it wasn't a problem in the past as I very often upload video screen recordings and send the link to people.

 

Any idea why this not longer works?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting on the Community, funwin!

 

If I understand correctly, you’re seeing this error message on the desktop app, correct? 

 

Do you mind uploading a screenshot of it here, so that I can have a visual and check this further?

 

Ping me when you’re ready.

  • funwin's avatar
    funwin
    Helpful | Level 6
    2 years ago

    Hi Nancy, 

     

    Yes correct, on the desktop application. I've done a screen recording of the process. I do this 5 to 10 times a day and until recently, was able to comp the dropbox link once the file started syncing. Now it does not work until is completed syncing. 

     

    Screen recoding - link removed.

     

    Thanks for you help. 

    • funwin's avatar
      funwin
      Helpful | Level 6
      2 years ago

      not sure why a dropbox link would be removed from a dropbox forum. Hopefully you can see the screen recording. 

      Else I've attached a screenshot

       

       

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!