We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
fransvandervleuten
2 months agoHelpful | Level 6
My saved (InDesign) file is not synced after saving it on my Mac
Hello,
Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesig...
JohnnyDogman
2 months agoCollaborator | Level 8
Hi Frans,
I understand how frustrating this situation can be, especially with a client depending on your document. Here are some steps you can take to troubleshoot the syncing issue:
Check Internet Connection: Ensure that your laptop has a stable internet connection.
Verify Dropbox Sync Status:
- Click on the Dropbox icon in your menu bar to check if syncing is paused. If it is, click Resume syncing.
Check File Location:
- Make sure the InDesign file is saved in the Dropbox folder on your Mac Studio. Sometimes, files saved outside the Dropbox folder won't sync.
Refresh Dropbox:
- Try quitting the Dropbox app on your Mac and restarting it. This can help trigger a sync.
Check Version History:
- If the file is saved in Dropbox, you can access the version history to see if the last version was saved before you left. Right-click the file in Dropbox and select Version history.
Manual Upload:
- If all else fails and you have access to your Mac Studio, consider manually uploading the latest version of the InDesign file to Dropbox from your Mac.
I hope these steps help you resolve the issue quickly!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!