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dana50's avatar
dana50
Explorer | Level 3
7 months ago

I'm an admin on Dropbox, but I can't create a folder - "You need permission to perform this action"

Hello guys,   I used Dropbox of business plan as a admin, but the folder cannot create and just pop-up notice that ' You need permission to perform this action' but.. I already admin and pai...
Create
Desktop
dropbox business
Error Messages
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi dana50 , thanks for bringing this to our attention.

 

Are you trying to create the folder from the main Dropbox page, or via the admin console?

 

This will help me to assist further!

dana50's avatar
dana50
Explorer | Level 3
7 months ago

From main drop box folder on window folder !

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey dana50! Can you send me a full screenshot of what exactly you see when trying to create a folder via your desktop app?

    • dana50's avatar
      dana50
      Explorer | Level 3
      7 months ago

      Everytime when i want to create folder, this pop-up showing always.. But i am already admin.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Are you trying to create a folder in your personal folder, or in the team space for your account?

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