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Barrybl4ck's avatar
Barrybl4ck
New member | Level 2
6 months ago

I can't send files. "Error creating transfer. Please try again."

Every single time I try to send files from my dropbox to someone else, the message "Error creating transfer. Please try again." appears.

 

So I thought it was the file size, Nope. Same message even with a 1gb transfer attempt.

I tried turn on and off my computer, nothing.

Tried clearing my data and cookies, Nothing.

 

EVEN TRIED SENDING IT USING MY PHONE, NOTHING.

 

WHAT IS GOING ON? WHY CAN I NOT SEND ANYTHING? THIS IS FOR MY COMPANY!

  • Barrybl4ck's avatar
    Barrybl4ck
    New member | Level 2

    This is really annoying and stressful, I honestly don't see myself using this platform after this.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Barrybl4ck, let's jump right into this! 

     

    When did you first notice this behavior?

     

    Also, would you mind checking your plan page, and let me know the subscription you're currently using? Does this happen with all file types? 

     

    Let me know more, and we'll take it from there!

    • iiman's avatar
      iiman
      New member | Level 2

      same here Megan

       

      "Error creating transfer. Please try again."

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hi iiman - sorry to hear about this.

         

        Is it possible that your transfers exceeded the bandwidth limits, causing your sharing activities to be banned

         

        How long have you been getting this error? Do you also get an error when creating a shared link?