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Barrybl4ck's avatar
Barrybl4ck
New member | Level 2
6 months ago

I can't send files. "Error creating transfer. Please try again."

Every single time I try to send files from my dropbox to someone else, the message "Error creating transfer. Please try again." appears.   So I thought it was the file size, Nope. Same message ev...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey Barrybl4ck, let's jump right into this! 

 

When did you first notice this behavior?

 

Also, would you mind checking your plan page, and let me know the subscription you're currently using? Does this happen with all file types? 

 

Let me know more, and we'll take it from there!

  • iiman's avatar
    iiman
    New member | Level 2
    4 months ago

    same here Megan

     

    "Error creating transfer. Please try again."

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hi iiman - sorry to hear about this.

       

      Is it possible that your transfers exceeded the bandwidth limits, causing your sharing activities to be banned? 

       

      How long have you been getting this error? Do you also get an error when creating a shared link? 

      • Dr_Strangebooty's avatar
        Dr_Strangebooty
        New member | Level 2
        4 months ago

        I'm also getting this message which began last night after multiple successful uses. As of now, not a single file can be transferred, all previously transfers are cleared, and the files aren't big (which shouldn't be a problem, as I created a single file 65Gb transfer the other day). No indication of banning and all bills are up to date.

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