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frotierstds's avatar
frotierstds
Explorer | Level 4
9 months ago

I can't join a shared folder, error: "We were unable to complete your request"

Hey,   i cant access a shared folder and even tried to do it on my phone with the dropbox app, but that also didnt work. Everytime I click on Join Folder it just says "We were unable to complete ...
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  • Megan's avatar
    Megan
    9 months ago

    Hey frotierstds, awesome!

     

    Let us know if that changes things at all! 

frotierstds's avatar
frotierstds
Explorer | Level 4

I asked the person now to share the folder directly with my email now, if that helps..

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey frotierstds, awesome!

 

Let us know if that changes things at all! 

  • frotierstds's avatar
    frotierstds
    Explorer | Level 4
    9 months ago
    Yes, it worked now!
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Now that's what I like to hear frotierstds!

     

    Have a wonderful week ahead, and if you need anything else, give us a shout! 😎

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