We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Files not syncing down to Mac
I use selective sync in macOS Ventura. The bar icon shows that everything is synced but in the actual folder there are online-only files (next to which there is a cloud icon with a downward arrow on ...
Hi seycah, thanks for bringing this to our attention.
It sounds like you're not referring to selective sync, since this prevents entire folders from appearing on your local machine.
Instead, you're referring to the option to mark files as available offline or online-only. Have you tried right clicking the Dropbox folder and choosing to make it available offline, so that all the files download?
Keep me updated with any progress!
Jay
Dropbox Staff
Dropbox StaffHi seycah, thanks for bringing this to our attention.
It sounds like you're not referring to selective sync, since this prevents entire folders from appearing on your local machine.
Instead, you're referring to the option to mark files as available offline or online-only. Have you tried right clicking the Dropbox folder and choosing to make it available offline, so that all the files download?
Keep me updated with any progress!
This solution does not account for users who work with limited disk space and do not wish to have all their files downloaded to their local machine at all times (which almost completely defeats the purpose of using Dropbox in the first place).
I realize that there are macOS kernel API issues at play here and there is not much that Dropbox can do about it. But being able to sync files automatically (without having to right click and select "make available offline") was the major selling point of the service for me. If we are relegated to having to manage file access manually then there are many cheaper options than Dropbox out there. This is basically a deal breaker for me personally.
You still have that option. In fact I am using that option. So I am not syncing all folders. My issue was resolved when I went to the folders I chose to sync right click on all of them and make available offline.
