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Forum Discussion
File Request - Please provide an option to NOT rename our uploaded files
We receive tons of file submissions from our business partners daily. However, a large part of the time I spend managing these submissions is spent renaming the files because they're automatically prefixed or suffixed with the Dropbox username of the user that uploaded the file. This causes a lot of unnecessary work and wasted time.
I am requesting that you allow us - the paying Dropbox users - the option to determine for ourselves if the Dropbox username is desired . . . or, if the original unaltered filenames are what we'd like to have to work with.
Thank you.
PS - If I've linked you to this message, it was because you had created or responded to a thread that included the terms File & Request. I know this may not apply to everyone, but if you think that this is a reasonable feature to add (at least, the option to not have the Dropbox user prefixed or suffixed onto the original file name), then please vote for and link other Dropbox members that you think might benefit from this feature, and promote this idea!
Staab, Drew G, Teamchil, benebelt1, dwcapture, buildonrock, Artisticfuries, mccarthian, SuperStock, Macn101, MeritDeveloper, VJG21, Birsay, tc16, Rich, ramiromalcala, Mark, Ed, PPT320, Greg-DB, Filip H, Jay Tom Tom, hallofgame2k22, w_l, Hannah, Nancy, marplatense, jcm48, dappelgren
Hi everyone,
We are very happy to let you all know that the ability to remove the Dropbox username from a file name when submitting a File Request is now available.
When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.
We know that a lot of you have been very keen to see this feature added and we hope it now makes using File Requests a little bit easier for you all.
Thank you for you patience getting to here and for choosing Dropbox!
Have a great day!
Graham
Agreed, this IS crucial, and as paying dropbox users, we need an explanation or resolution!!
AND -- as requested, we're only asking, please make it OPTIONAL. If you have to add some other indicator/unique identifier, ok, but a complete rename is ridiculous!
Why does Dropbox keep closing these threads?????
This issue has been around for OVER FIVE YEARS. And Dropbox has refused to add a simple toggle to the file request feature. So so many people clearly find these threads as they accumulate thousands upon thousands of views. And yet Dropbox still refuses to pay attention to it's users.
I have stopped using the file request feature on Dropbox because it's just unusable in its current state. All we need is an option to NOT rename our files. Dropbox, PLEASE TRUST YOUR USERS that this is actually incredibly important to our workflows!!!
I agree completely on this feature.
Dropbox, please get with your community and stop closing threads and suppressing comments from users. A 1000 people shouldn't have to vote to get a feature like this implemented, as it is a basic human right NOT TO ALTER OUR PROPETY AND INFORMATION.
I too work in multimedia workflows where projects reference media files based on their NAME. So automatically renaming everything that is uploaded causes a massive headache.
For that reason alone, I just don't use the upload features of Dropbox anymore.
Hi,
I'm setting up Dropbox Business File Requests for the delivery of files from clients/talent. Each upload is arrving with the username added to the uploaded file name. e.g. TestFile.jpg uploads as Username - TestFile.jpg
Is it possible to turn off the feature that adds the user/requestee name to the uploaded file? Having to remove the added username to hundreds of files delivered just isn't practical for my production workflow.
My process has been to navigate to the desired folder for the File Transfer, right clicking on the folder, choose Request Files option, add a title/name to the request and input the email address of the party the request is for.
Thanks for your help!
- Lusil
Dropbox Staff
Hi there corysed, thanks for reaching out to us about file request submissions.
Currently, users uploading via a file request require to atleast enter the First name box and a valid email address.
However, you can have a look at this thread where other users have also shown their interest in such a feature.
Hope this helps to some extent!
Can't say that it helps, but I'll voice my desire to have this feature made optional in the thread you linked to.
Others I'd like to include in this idea mention (I can only include 30 at a time)
Frank_S, gbolin, lfarrell, Janet, Jane, cascadeCommons, Galaxy Liz, Megan, CcummingsDT, Walter, jeremysr, micha13, shannonc, saxtophone, Daphne, Taxaway, Business813, Ian Avery, abrogers, JasonJ, owladmin, Robea, Smilus, Lusil, mbshell, Zensible, DCrews, robertoandrade, ppciesiolkiewicz, Tripti12
Please vote for!
Thanks sunspots, I was confused why that original thread was closed.
My point to add is that in almost any media post-production workflow, the target consumers that will more often than almost anyone else need anything approaching the 50GB file size, a critical element is filenames.
If the filename changes, things immediatley break.
My current workaround is to have the deliverer upload a folder, even if only a single file inside, because it doesn't rename the files or subfolders within, just the top folder. Since I have to change directories after delivery anyway, this means I don't have to do anything other than make a new folder at the target directory with the proper name before moving the files.
Don't get me wrong, this still stinks and makes it a difficult process to automate, but it would have been worse to deal with the files themselves renamed.
As mentioned in prior discussions on this top that were closed inexplicably:
I encountered this problem after using the request file feature for the first time in a while (seems Sep. 2022 this issue came back).
It is absolutely bonkers that there is no option to leave the filenames untouched as they are uploaded. I'm aghast at how absurd this situation is we find ourselves in. This is utter madness. I now have to manually rename every single file I've been sent to work with any sane scripting.
I will do everything in my power to get us off Dropbox and onto a workable solution ASAP.
