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sunspots's avatar
sunspots
Helpful | Level 7
2 years ago

File Request - Please provide an option to NOT rename our uploaded files

We receive tons of file submissions from our business partners daily. However, a large part of the time I spend managing these submissions is spent renaming the files because they're automatically pr...
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  • Graham's avatar
    Graham
    2 years ago

    Hi everyone,

     

    We are very happy to let you all know that the ability to remove the Dropbox username from a file name when submitting a File Request is now available. 

     

    When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.

     

     

     

    We know that a lot of you have been very keen to see this feature added and we hope it now makes using File Requests a little bit easier for you all. 

     

    Thank you for you patience getting to here and for choosing Dropbox!

     

    Have a great day!

    Graham

corysed's avatar
corysed
New member | Level 2

Hi, 

I'm setting up Dropbox Business File Requests for the delivery of files from clients/talent. Each upload is arrving with the username added to the uploaded file name. e.g. TestFile.jpg uploads as Username - TestFile.jpg

Is it possible to turn off the feature that adds the user/requestee name to the uploaded file? Having to remove the added username to hundreds of files delivered just isn't practical for my production workflow.

My process has been to navigate to the desired folder for the File Transfer, right clicking on the folder, choose Request Files option, add a title/name to the request and input the email address of the party the request is for.

Thanks for your help!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi there corysed, thanks for reaching out to us about file request submissions. 

Currently, users uploading via a file request require to atleast enter the First name box and a valid email address. 

However, you can have a look at this thread where other users have also shown their interest in such a feature. 

Hope this helps to some extent!

  • corysed's avatar
    corysed
    New member | Level 2
    5 years ago

    Can't say that it helps, but I'll voice my desire to have this feature made optional in the thread you linked to.

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