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Forum Discussion
akleeger
4 years agoNew member | Level 2
video length restriction?
When I upload a video file to my dropbox I have an issue that I do not understand.
If I download that file to another computer, I have the entire video file, but if someone else with whom I hav...
- 4 years ago
The website generates previews of files only, so, if you are sharing a link they can only see the first 15 mins for free users or 60 for paid. To view the rest they need to download it.
MalcDig
New member | Level 2
I have shared an hour long video with my family two see full length the other four only see first 15 minutes any suggestions please
Rich
3 years agoSuper User II
MalcDig wrote:
I have shared an hour long video with my family two see full length the other four only see first 15 minutes any suggestions please
Videos previewed on the Dropbox website have a time limit based on your account level. If the owner of the file has a Basic account, the first 15 minutes of the file can be previewed. For Plus, Family and Professional accounts it's the first 60 minutes, and for Business accounts it's the first 4 hours. If a file is longer than these times, it needs to be downloaded to a device and watched locally to see it in its entirety.
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