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Forum Discussion
WildfireQueen
3 years agoHelpful | Level 7
"Show in Finder" not available in preview-mode in Chrome
Ever since the dropbox UX-update the option 'open in finder' isn't available in the preview mode (e.g. with powerpoint presentations).
It seems to be replaced with the "Go to Folder" button. However, this 'Go to Folder' opens the folder in my webbrowser, not my file explorer (Finder).
In the file overview which I am directed to after clicking on 'Go to Folder', I can select the file and click on the 3 dots to have the option to "Show in Finder", but when working it was more efficient to have the option in the dropbox preview window. These extra 4 clicks are quite annoying to do each time.
Will 'Show in Finder' be added back to the options users have when previewing files, or is there some way to get it back?
Edit: it's not a bug. At least, my colleagues experience this as well so it's not limited to my devices.
- HannahDropbox StaffThanks for reaching out to our Community, WildfireQueen.
Would you mind trying from a different browser as well, to see if you get the same behavior?
Also, if you open the Dropbox site from the globe icon, after clicking on the Dropbox icon in your menu bar, does the same thing happen?
Keep me posted.- WildfireQueenHelpful | Level 7
Yes, in other browsers the same behaviour occurs. It's really the new design I think.
Firefox:
Via the globe icon gives the same behaviour as well.
- HannahDropbox StaffThanks for the screenshot once again.
Indeed this seems to be because of the new redesign of our website.
I understand where you're coming from, though, so I will pass your comments along to our dev team about this.
If you have any other questions, please let me know.
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