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Forum Discussion

Explorer | Level 3

3 years ago

Orange box icon meaning

What does this orange box icon means? I'm on desktop, windows 11.

Rich
3 years ago
rdb0122 wrote:

So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

New member | Level 2

3 years ago

beside my file also show a symbol. what does that mean?

Jay
Dropbox Staff
3 years ago
Hi wloh, I've merged you to this thread for users with similar questions. Could you check to see if you have Onedrive installed and running on your machine?

If you need any further assistance, please let me know!
- kittzuk
  New member | Level 2
  3 years ago
  Hi, I am having this issue on my computer but do not believe i have one drive installed or active on my computer. Also it seems only some of my files cannot be accessed. Any thoughts would be appreciated.
  - Walter
    Dropbox Staff
    3 years ago
    Hey kittzuk, sorry to hear you're having issues with this.
    
    Can you please send us a screenshot of the issue, so that we can have a visual as well?
    
    Any additional information is more than welcome!

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