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SistemasMVH1's avatar
SistemasMVH1
Explorer | Level 3
3 years ago

Orange box icon meaning

What does this orange box icon means? I'm on desktop, windows 11.  
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  • Rich's avatar
    Rich
    3 years ago
    rdb0122 wrote:

    So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

    It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey DG111, thanks for joining our Community and happy Friday!
 

I just wanted to mention that I merged your post under this thread as I believe you'll find the information share here very helpful.

 

Let me know if you have any follow up questions!

DG111's avatar
DG111
Helpful | Level 5
3 years ago

Hi Walter,

Thank you for that, but unfortunately none of the suggestions have made a difference.  It is not a OneDrive icon so am not sure where to go from here 😞

 

EDIT:  Actually it is a OneDrive icon.  See my reply further down.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey DG111, sorry to jump in here. 

     

    I did a little bit of research and from what I could find, this icon is related to some file attributes on Windows 11.  

     

    Can you please clarify if you’re able to open these files, or if they give any kind of error when trying to do so?

    • DG111's avatar
      DG111
      Helpful | Level 5
      3 years ago

      Problem Solved 👏

       

      Hi Nancy,  I finally worked it out. It is definitely a Onedrive icon.  Disabling Onedrive was not enough to get rid of the icon on the files. I had to actually uninstall it and do a restart. The icon on my files is now gone.

       

      Just a note to anyone that is doing this to be aware that this will remove your Onedrive files from your computer but it is still available in the cloud.  Maybe copy the files first just to be safe.

       

      Thank you for trying to assist me with this 😀

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        I’m really glad to hear you were able to sort this out!  

         

        If you need something else, we’re here for you.

         

        Have a great rest of your week!

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