We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

SistemasMVH1's avatar
SistemasMVH1
Explorer | Level 3
3 years ago

Orange box icon meaning

What does this orange box icon means? I'm on desktop, windows 11.  
Desktop
Preview
sort
Windows
  • Rich's avatar
    Rich
    3 years ago
    rdb0122 wrote:

    So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

    It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

DG111's avatar
DG111
Helpful | Level 5
3 years ago

Hello Community Members, Can you please tell me what this dropbox icon means?

 

       

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey DG111, thanks for joining our Community and happy Friday!
     

    I just wanted to mention that I merged your post under this thread as I believe you'll find the information share here very helpful.

     

    Let me know if you have any follow up questions!

    • DG111's avatar
      DG111
      Helpful | Level 5
      3 years ago

      Hi Walter,

      Thank you for that, but unfortunately none of the suggestions have made a difference.  It is not a OneDrive icon so am not sure where to go from here 😞

       

      EDIT:  Actually it is a OneDrive icon.  See my reply further down.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey DG111, sorry to jump in here. 

         

        I did a little bit of research and from what I could find, this icon is related to some file attributes on Windows 11.  

         

        Can you please clarify if you’re able to open these files, or if they give any kind of error when trying to do so?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!