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SistemasMVH1's avatar
SistemasMVH1
Explorer | Level 3
3 years ago

Orange box icon meaning

What does this orange box icon means? I'm on desktop, windows 11.  
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  • Rich's avatar
    Rich
    3 years ago
    rdb0122 wrote:

    So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

    It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

rdb0122's avatar
rdb0122
New member | Level 2

So this isn't just an Excel issue, I'm a video editor who works on a Windows desktop and I seem to be getting this icon on a lot of my media and I don't know why. Dropbox needs to look into this though, it seems to be unsyncing random assets from my projects when I haven't told it to. The assets I had sync previously get this folder icon and then seem to unlink and go back to online only. Please advice on this, it is getting very frustrating. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
rdb0122 wrote:

So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

  • Ammaci's avatar
    Ammaci
    New member | Level 2
    2 years ago

    Thank you, however, I don't have OneDrive installed and I'm still getting this issue. Can you advise further?

    • Sarah C.28's avatar
      Sarah C.28
      Explorer | Level 4
      2 years ago

      I've just had the same issue, I don't have onedrive installed.  It turns out that I just needed to start the Dropbox App on my windows PC and it all worked.  

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