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speedijim's avatar
speedijim
Explorer | Level 4
5 years ago

link to a pdf file shows invalid format.

this link shows message " invalid format" on cell phone https://www.dropbox.com/s/5f44bkcdc5q97v7/pbrotationinfo.pdf?dl=0
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  • Lusil's avatar
    Lusil
    5 years ago

    Thanks for trying that out for me, speedijim.

    If you have a secondary browser on your mobile device, could you also try copying the shared link as it is and pasting it there? 

    Let me know what you find!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi speedijim, thanks for checking in with us - I'd be more than happy to help!

As a first step, could you send me a screenshot (without any personal info) of the exact error message that you're seeing? 

Thanks!

  • speedijim's avatar
    speedijim
    Explorer | Level 4
    5 years ago
    How do i send that screen shot
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      5 years ago

      Take a screenshot on your device showing the error. You can then use the Photos icon in the Reply window to add the image to your reply here.

      That being said, I can open that link on my phone without an issue.

      • speedijim's avatar
        speedijim
        Explorer | Level 4
        5 years ago

        Screenshot_20200127-062747.png

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