We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Levi11
4 years agoHelpful | Level 5
How to Workaround "Zip File is Too Large" Error
I'm sharing a multitude of large files with colleagues via a Dropbox link that are nearly 120GB in size. However, they're telling me Dropbox doesn't allow them to download it due to an error saying t...
Elixir
Star | Level 19
HI Levi11, the size limitation only applied to folders (there are some technical reason: when you download a folder the server needs to compress the files into a single ZIP folder, and Dropbox sets some limits). However, there is no limit on downloading a file. If you compress (make ZIP) of your 120GB data, upload and share that file via link, others should be able to download it. But remember there is daily bandwidth limit, for Plus, Family, and Professional accounts: 400 GB/day. If you exceed that daily limit, your link will be banned.
Levi11
4 years agoHelpful | Level 5
If this is the case like you say, why does Dropbox set limits on downloading large folders, but downloading large files are no problem to them? They're making their cloud software unnecessarily convoluted with these specific restrictions. Again, I'd understand these limits if I were using a free version of Dropbox, but I'm not. I'm paying for a large plan only for them to still have limits on my account.
You mentioned compressing them into a zip file. How do I make Dropbox turn my files into a ZIP? And how do the people downloading it turn it back to normal when they download it on their ends? Also, some of the files I'm sending over are videos. If I compress them into a ZIP, won't that ruin the quality of my videos?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!