You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
j2762mm
6 years agoHelpful | Level 7
End of Audio Previews Cut Off
Hello!
I have a very regular issue where the dropbox web player is cutting off the very last seconds of audio files.
This issue is NOT pertaining to the playback limits enforced by Dropbox plans....
- 6 years ago
Hello Daphne
No the issue isn't exactly resolved but I've made a work-around. The Dropbox support team have been in touch a few times but seem baffled. In the meantime, I have had 10 seconds of silence added to the end of the MP3 so that the voice is no longer cut off and that works for me!
Mark
6 years agoSuper User II
Send in the details to support with specific examples:
And then track at http://dropbox.zendesk.com
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!