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Ashley SYC's avatar
Ashley SYC
Explorer | Level 3
6 months ago

Dropbox isn't populating when clicking on a shared link

I create a dropbox link with assets in it, and then I share it on a google spreadsheet so that my bosses can go in and look at what I have chose to schedule for social media for that day. Sometimes I...
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  • Walter's avatar
    Walter
    6 months ago

    Hey Ashley SYC - sorry to hear about this.

     

    Could you try another browser or an incognito window with no extensions or plugins running and let us know if you get the same results?

     

    If you do, we'd appreciate a screenshot too so that we can have a visual.

     

    Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Thanks for the screenshot, Ashley.

 

We are indeed facing a similar issue, which our team is aware of and working on a solution.

 

You can use the other browsers as a workaround, and also keep an eye on this thread, for any updates.

  • Ashley SYC's avatar
    Ashley SYC
    Explorer | Level 3
    6 months ago

    Okay great, I had a feeling this was part of a bigger issue. Thank you for your cooperation.

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