You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jaroslawistok's avatar
jaroslawistok
Helpful | Level 6
2 months ago

All files show as zero bytes.

mac monterey

 

After restore and syncing now are the fils with zero bytes.
Some are showing size after opening but some I can't open at all, even if the preview thumbnail is showing in finder

  • jaroslawistok's avatar
    jaroslawistok
    2 months ago

    ok, it now seems to download all the files.
    I hope new filse are on both sides.

     

    thx

    • jaroslawistok's avatar
      jaroslawistok
      Helpful | Level 6

      I tried too but the same.
      Earlier I coud always saw the size without having this option

      • jaroslawistok's avatar
        jaroslawistok
        Helpful | Level 6

        ok, it now seems to download all the files.
        I hope new filse are on both sides.

         

        thx

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!