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Why is Dropbox asking me to upgrade my account?
In the last week, I received three marketing emails from dropbox aimed at getting me to upgrade my account thinly veiled as alternately alarmist alerts and courtesy reminders about my account reaching storage capacity. I still have 500 GB of space in my account. I have not recently greatly changed my dropbox activity or added an unusually large number of files. This is clearly just a new, obnoxious and borderline-underhand marketing approach to get busy or less computer savvy people to upgrade in a panic thinking that their files are about to be lost or stop syncing before they check their account details. "It’s time to upgrade your account." When using around 1.5 of 2 tb of my storage for the last six months? Actually sounds like I have the perfect plan for me already! "your files are about to stop syncing!"If my account is really going to struggle to sync when I am using 75% of the storage capacity that I pay for each month and have hundreds of gigabytes of space left, that is a terrible product and service. If the 2TB plan actually supports backup and sync for far fewer than 2TB of files, do not call it a 2TB plan. "There's no need to delete anything...yet. We've got you covered." Great, that is literally exactly what I pay for each month. You don't need to let clutter my inbox congratulating yourselves for doing the service your company exists to do. C'mon Dropbox. I'm squicked out. I just unsubscribed from "running out of space emails" but this is dumb as heck.
I put a typo in my email when create an account
I got 2 tb storage of cloud after buying a new laptop but accidentally i typed wrong mail address and it got activated on that mail id which is not even created yet.... i just typed a letter wrong and without confirmation it got activated ..... the id is "d********3584@outlook.com" and my original id id "d*******3684@outlook.com" just i mistyped 5 in place of 6 please help meI can't find which Dropbox account I'm being charged for
I have a reoccurring charge on my card from Dropbox and in all of my known Dropbox accounts I only have the "Basic" subscription. I am thinking this may be several years old from an account associated with an email address I no longer have access to. Since I can't login (and don't even know which email address to use to login), I can't downgrade or cancel the subscription. Can you please advise how to cancel this reoccurring charge? Best, Kate
