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Issue with email when registering a new account
I'm trying to register a new account with a new email on a new domain we have setup. The domain is a .enterprises, so not a .com or .co.uk. I keep getting invalid email and am wondering if .enterprises is a domain DropBox will accept when registering a new account? Does anybody know anything on this please?
I can't cancel my plan, as I don't have access to my Dropbox email address.
Hello, I am frustrated because I have contacted support through tickets numerous times but I had no answer yet, so I am creating this topic. The email has been deleted and I can not login to Dropbox, I asked to delete the Dropbox but it is still being billed, so please contact me as soon as possible, thank you.
How can I sign up to Dropbox with a work email?
How can I sign up to Dropbox with a work email. I require to use Drop Box for a certain delivery however drop box will not let me sign up with the work email, it complains about the domain and says to speak to an admin however Dropbox is not used in my company so I am at a loss on what to do, I have tried the chatbot but that is not helpful for my request
I can't find which Dropbox account I'm being charged for
I have a reoccurring charge on my card from Dropbox and in all of my known Dropbox accounts I only have the "Basic" subscription. I am thinking this may be several years old from an account associated with an email address I no longer have access to. Since I can't login (and don't even know which email address to use to login), I can't downgrade or cancel the subscription. Can you please advise how to cancel this reoccurring charge? Best, KateHow to cancel a subscription linked to an email I no longer have access to?
I am trying to cancel a subscription linked to an old work email I no longer have access to (different account than the one I'm using to post this). I have the username and password, but when I log in it requires 2FA through the email which I cannot access. What is the best way to cancel this subscription? Thanks for the help!
