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emails
18 TopicsFalse missleading emails
Just got a email with the Title ":warning:Action requested: ****, your files are about to stop syncing!" Only for it to be a sales email telling me to upgrade my accout The accout has be used to archive some stuff and has not been added to in ages and has over 400MB of the 2GB free. "NOTICE: ****, your files will stop syncing soon." "Your Dropbox storage is reaching maximum capacity. Adding one more file could fill up your account—and keep you from syncing and accessing your files when you need them." Yes and adding 100 small files may not fill up or I may delete stuff to free space and it may never fill up This is nothing but false underhanded scare tactics spam to get people to upgrage. If this is not true please explain why my files will stop syncing Soon If I stay below my limits?7KViews8likes11CommentsWhy does Dropbox keep emailing me about billing after I've downgraded?
Don’t know who is supposed to look at this, but I canceled my subscription to Dropbox (I wasn’t using it; I don’t need it.) via the Apple app just like the website tells me to do. Since then, I have been getting harassing emails from the Dropbox billing mail bot telling me they can’t bill my credit card. No sh*t Sherlock … I canceled the subscription … and I did it before the renew process was to have begun. So why are you sending me emails, multiples even, each day when I have followed your process to unsubscribe, downgrade, and cancel billing? Now, I’ll be happy to pay Apple for the extra storage space if and when I need it.Solved8.5KViews3likes21CommentsCommunications look like Spam
Hi. What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent". Please stop. You sound like some clickbait tabloid magazine trash. I don't mind if my dropbox is full, it's okay, and I will not upgrade my account. Get some journal and public relations education for your workers.Solved9KViews2likes13CommentsWhy is Dropbox asking me to upgrade my account?
In the last week, I received three marketing emails from dropbox aimed at getting me to upgrade my account thinly veiled as alternately alarmist alerts and courtesy reminders about my account reaching storage capacity. I still have 500 GB of space in my account. I have not recently greatly changed my dropbox activity or added an unusually large number of files. This is clearly just a new, obnoxious and borderline-underhand marketing approach to get busy or less computer savvy people to upgrade in a panic thinking that their files are about to be lost or stop syncing before they check their account details. "It’s time to upgrade your account." When using around 1.5 of 2 tb of my storage for the last six months? Actually sounds like I have the perfect plan for me already! "your files are about to stop syncing!"If my account is really going to struggle to sync when I am using 75% of the storage capacity that I pay for each month and have hundreds of gigabytes of space left, that is a terrible product and service. If the 2TB plan actually supports backup and sync for far fewer than 2TB of files, do not call it a 2TB plan. "There's no need to delete anything...yet. We've got you covered." Great, that is literally exactly what I pay for each month. You don't need to let clutter my inbox congratulating yourselves for doing the service your company exists to do. C'mon Dropbox. I'm squicked out. I just unsubscribed from "running out of space emails" but this is dumb as heck.5.5KViews1like17Comments