You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
iOS app won't show business folders
I've just upgraded from free accounts to Dropbox Business. My team had access to some shared folders and we use a 3rd party iPad app (Documents by Readdle) to sync the folders and display the content. - We have heavy PDF usage and the way Dropbox app on iOS changes pages on a PDF isn't suitable (scrolling rather than viewing page at a time). So as I have logged in to Dropbox through the 3rd party App (Documents) I find that it will only show my one personal folder and not display any of the shared business folders. Photo below is the dropbox app on iOS - personal folder in purple is the only folder that shows through to Documents app once linked. It won't show any of the 4 other business folders. k documents app syncs to dropbox via app login but then comes back and returns only the folders in the first 'personal' folder that I have. I've tried several other iOS apps - PDF Expert (also by Readdle), Polaris Office, WPS Office - all have the same sync issues. The iOS 'Files' app shows all the folders properly - BUT it doesn't display PDFs the way I need them to. ANY help would be greatly appreciated. I changed over not realising this would be an issue and I'm going to have HUGE issues if my team can't show PDFs properly to clients tomorrow.
Is Dropbox on web slow and fails often on you?
Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or failures using it. I’m looking to hear about your experience when using Dropbox in a web browser. Particularly, What parts of Dropboxfeels very slow to youand takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? What are you trying to do in Dropbox web application when yourun into failures or errors? Please explain in detail. What type of browser are you running Dropbox on? Your inputs will help us make our product experience better.If you want to collaborate with us to shape up our product,please write “I’m ok for Dropbox to contact me by email” when you answer and we will reach out. Thank you!
Can't select iMac desktop "Pictures" folder to be backed up or synced.
Hello, when I started my 3 TB DropBox business trial last month I was under the impression I would be able to back up all my photos (over 1 TB) from my iMac desktop computer (not from my iPhone, which only holds a fraction of my photos). I have searched endlessly, please help. System: iMac desktop/OS Mojave 10.14.6. My photos library is located: Macintosh HD > users > home (my name) > Pictures (folder) > Photos Library. I also have other folders of photos that are not in Mac photos in there. See snapshot below: What I am doing: I am going to DropBox on the top bar of my computer > to my icon > preferences > backups > manage backup. Photos/Pictures is not a folder option. The only options are: Desktop, Documents, Downloads, Music, and Movies. I also tried going to my icon > preferences > sync > choose folders, and I get the same options I just mentioned above. I appreciate any and all assistance. Thank you kindly. LTDTM
